Our services

In today’s competitive environment, some of the most successful business leaders have experienced tremendous benefits from coaching, attending conferences with keynote speakers and being able to assess their team’s behavioral differences. Results have included increased revenue and productivity, career advancement, higher employee retention and the development of more effective business strategies.

We are offering several workshops and services for your business to become a better version of itself or simply for you to become a better leader in the industry.

Strategy & Consulting

Elevate your guest services and create unparalleled luxury experiences with professional guidance and advice from award-winning chefs, sales & marketing experts, guest service maestros, luxury event planning specialists and more. Let’s work together to awaken your potential and optimize your business operations.

hospitality bartender serving drinks to guests
luxury event set up

Task Force Management

Optimize your hospitality operations with our talented team of professionals specializing in restaurant operations, culinary, pastry, food & beverage, events, rooms/housekeeping as well as finance or people services and talent acquisition.

Coaching

Unlock the full potential of your hospitality executive team with our personalized one-on-one coaching or targeted team coaching. Elevate leadership skills and foster a culture of excellence for unparalleled success in the industry.

bartender coaching team

“We focus on developing people to improve their own performance: in other words, helping them to learn. We strongly believe that all individuals have the answers to their own challenges but understand that they might need guidance to unlock them.”

— Franck Desplechin, Founder/Principal of Incrementum LLC

Speaking

Experience leadership at its finest with captivating insights from a seasoned expert in the hospitality realm in one-time events or industry summits.

keynote speaker presenting

Tips Training

Ensure responsible alcohol service in the hospitality industry with our TIPS Training services. Elevate your team's skills to create a safer and more enjoyable environment for both staff and patrons.

cocktail poured over ice

Disc Assessment

Empower your team's dynamics with our DISC Training services, providing online profile tests, personalized debriefing sessions, and detailed improvement strategies for enhanced collaboration and success.

hospitality team training

  • "Our collaboration with Incrementum has been nothing short of exceptional, and their expertise in the field of hospitality staffing has proven invaluable time and time again."

    — Nathaniel E. Brethold, Vice President – Restaurants, Bars and Events

  • "Franck and his team have been incredible partners. They respond quickly and the talent level of their consultants is exceptional. They are our first call when we need exception leadership support."

    — Anthony Duggan, Area Vice President and General Manager

  • "I really enjoy seeing his drive and purpose rub off on my coworkers, my kitchen and most importantly myself."

    — Joseph Wickham, Chef de Cuisine

  • "I highly recommend Franck as he has excellent experience in coaching, delivering, and implementing new strategies while adapting to the existing hotel culture.”

    — Suzie Yang, General Manager

  • "One of the most humble and gracious humans I’ve ever worked aside with. The epitome of what a food and culinary expert shall proceed there on. ”

    — Justine Hoagland, Event Sales & Marketing

  • "Franck’s expertise, direct communication and collaboration creates followers that respond to his leadership. At the hotel he inspired the team to rise to a new level of performance.

    —Brad Harvey, General Manager

  • "Franck has been able to impact my life on so many different levels. His continuous guidance and support has improved not only my leadership skills, but my overall self-confidence."

    — Morgan Malzhan, Executive Pastry Chef

  • "Franck was able to see leadership qualities in me that I, myself, was ignorant to. Through his guidance I have learned to become a better Chef, manager and a more confident leader."

    — Yannick Law, Executive Sous Chef

  • "Franck Desplechin is the type of leader and mentor everyone needs!"

    — Meghan Tucker, Food & Beverage Manager

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