Tips Training

      RESPONSIBLE ALCOHOL BEVERAGE TRAINING

TIPS (Training for Intervention Procedures) certification is a program designed to educate individuals who work in the hospitality industry, such as bartenders, servers, and managers, on responsible alcohol service. The program provides participants with the knowledge and skills necessary to PREVENT intoxication, drunk driving, and underage drinking.

TIPS certification is widely recognized and accepted in the United States by over 70 insurance companies as a vital risk management tool and as a way to demonstrate competency in responsible alcohol service.

Overview

The program covers various topics to include:

  • Alcohol-related laws and regulations 

  • Recognizing signs of intoxication

  • Responsible alcohol serving strategies

  • Handling difficult situations

  • Preventing drunk driving

  • Certification examination

Participants will become certified in the TIPS program and receive a TIPS certification card valid for 3 years upon successful completion.

bartender serving cocktails to guests

“Responsible alcohol beverage training is the BEST way to promote a safer alcohol consumption environment. You have a responsibility as a business to provide crucial knowledge and skill-based training to your employees. This is about enhancing overall public health and safety!”

— Franck Desplechin, Founder/Principal of Incrementum LLC

  • In third-party liquor liability lawsuits, TIPS provides a "reasonable efforts defense." TIPS training satisfies requirements in almost all states that have mandatory or voluntary server laws.

  • TIPS training provides a means of mitigating ABC violations, often resulting in lower fines and waiver of license suspensions.

  • Courts, liquor boards, and businesses recognize TIPS as the standard for server training programs.

  • Potential to earn discounts on liquor liability insurance from over 70 insurance companies nationwide. It also satisfies the server training requirements set forth by insurance companies.

  • By training your staff to recognize signs of intoxication, you can reduce the chance that an alcohol-related incident will occur; improve customer service and satisfaction; and promote a safer environment for all.

Benefits of Tips Training

bartender mixing cocktail

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  • "I really enjoy seeing his drive and purpose rub off on my coworkers, my kitchen and most importantly myself."

    — Joseph Wickham, Chef de Cuisine

  • "Franck’s expertise, direct communication and collaboration creates followers that respond to his leadership. At the hotel he inspired the team to rise to a new level of performance.

    —Brad Harvey, General Manager

  • If you're looking for a hospitality consultant that delivers results and genuinely cares about your success, look no further than Incrementum.

    — Angelica Palladino, General Manager

  • "Our collaboration with Incrementum has been nothing short of exceptional, and their expertise in the field of hospitality staffing has proven invaluable time and time again."

    — Nathaniel E. Brethold, Vice President – Restaurants, Bars and Events

  • "Franck and his team have been incredible partners. They respond quickly and the talent level of their consultants is exceptional. They are our first call when we need exception leadership support."

    — Anthony Duggan, Area Vice President and General Manager

  • "I highly recommend Franck as he has excellent experience in coaching, delivering, and implementing new strategies while adapting to the existing hotel culture.”

    — Suzie Yang, General Manager

  • "One of the most humble and gracious humans I’ve ever worked aside with. The epitome of what a food and culinary expert shall proceed there on. ”

    — Justine Hoagland, Event Sales & Marketing

  • "Franck has been able to impact my life on so many different levels. His continuous guidance and support has improved not only my leadership skills, but my overall self-confidence."

    — Morgan Malzhan, Executive Pastry Chef

  • "Franck was able to see leadership qualities in me that I, myself, was ignorant to. Through his guidance I have learned to become a better Chef, manager and a more confident leader."

    — Yannick Law, Executive Sous Chef

  • "Franck Desplechin is the type of leader and mentor everyone needs!"

    — Meghan Tucker, Food & Beverage Manager

  • "Their dedication to providing exceptional service and support has made them an indispensable partner in our operations."

    — Nathaniel Brethold, Vice President of Restaurants, Bars & Events

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